FAQ

Automatic Pool Cover FAQs

Are automatic pool covers safety covers?

Yes, our automatic pool covers meet the ASTM standard for safety covers. Unlike many manual pool covers, automatic covers can be closed in a matter of seconds so that your pool can be covered whenever it is not in use.

Can I walk on my cover?

Yes, your cover is built to hold the weight of several adults. However, we recommend that you only walk on your cover in emergency situations or to clean the surface of the cover in areas that are hard to reach. Our automatic pool covers are ASTM F1346-91 certified which specifies that the cover must be able to support at least 485 lbs (the estimated weight average of 2 adults and one child) to perform a rescue operation).

Automatic pool covers are not meant to be jumped on or played on as excessive weight or strain on the cover can damage it over time.

Does an automatic pool cover require maintenance?

Yes, our automatic pool covers are the most reliable systems on the market. However, just like your car, your automatic cover will run better for years to come and be even more reliable if it is regularly maintained. Keeping your cover free of excess water, dirt, and debris that can accumulate in the track and auto-cover housing will help reduce the amount of maintenance needed.

Just like brake pads on your car, pulleys and sliders will wear over time. Occasionally changing these parts will help you prevent problems. Covermatic offers annual maintenance plans to help you keep your cover in the best shape possible.

Additionally, your owner’s manual contains important information on maintaining your automatic cover system.

How often should my automatic pool cover be maintained or serviced?

We recommend that you have your automatic pool cover serviced every year. A typical maintenance will include a cover box cleaning to prevent the drain from clogging and flooding the cover mechanism, as well as a full system diagnostic including the replacement and adjustment of broken and/or worn parts.

If your pool is not in use or will be closed for long periods of time, we recommend that you operate and open the cover once every two to three weeks to allow the chlorine gasses to vent and chemicals to escape. Leaving the cover closed for extended periods without venting will cause the cover to age prematurely.

Will I need to replace my cover fabric?

On average, an automatic pool cover fabric will last approximately 7 years. Even with regular maintenance, your automatic pool cover fabric may start to show signs of wear as a result of exposure to harsh chemicals, sunlight, and other environmental conditions, and will need to be changed periodically.

Inspect your cover for cracks, peeling, and weak spots where water may be seeping through the surface. The cover fabric should be pliable and supple. When a cover becomes too stiff and brittle, there’s a good chance the fabric may need to be repaired or replaced.

Do I need to leave my cover pump on the cover?

We recommend that you keep the cover pump on your pool cover whenever the pool is closed. It is important to pump off excess water from the top of the cover before retracting it to prevent water from getting into the cover box and causing stress on the mechanism.

 

Caring for your Cover

Water Level

Maintain the water level at the middle elevation of the skimmer opening. If the water drops below this level, the pool cover may operate under stress. Never cover the pool without the proper water level under the cover. The water supports all weight on the surface of the cover. If the water level is low and water builds up on the cover, severe damage may be done to the coping and/or cover system.

Pool Chemistry

It is recommended that you only cover pool water that you would swim in. If the water is temporarily out of balance due to chemical additive, covering the pool will shorten the life of the fabric. Use a good test kit frequently to maintain proper chemical balance. You must avoid a build-up of chemicals in the pool water that can result in serious damage to pool walls and equipment. Such build-up can also create an improper water balance which may cause deterioration of the vinyl cover. After adding any chemicals to your pool, allow the chemicals to circulate before closing the cover. If you are unsure if it is safe to close the pool cover, test the water at the surface with your test kit. Some pH adjusters may create harmful levels of alkalinity (high pH) if not allowed to mix with the water before the cover is closed. The same is true with chlorine shocks.

Some chlorine shocks require as long as 12-24 hours to return to a swimmable range. Since safety is often the major reason people purchase a cover, we recommend the use of a non-chlorine shock. With this type of shock, the cover may be closed in 30 minutes or less. Check with your pool service company for proper usage. The use of floating chlorine feeders is not recommended because they vent chlorine gas that can burn the cover fabric and often remain trapped in the same location.

Cleaning the Cover

When a swimming pool is uncovered, the water in the pool is transferred to the top surface of the cover. The sun then dries it, causing high concentrations of chlorine on top of the cover that may damage the fabric. You can wash the cover with a gentle hand dish washing liquid every 3- 6 months to remove this accumulation. Do not use laundry detergent or any other harsh chemicals to clean the cover material.

Make sure to always clear the surface of your pool cover of any twigs, leaves, or other large debris before uncovering your pool. Failure to remove debris from the cover could result in damage to the cover’s mechanism.

Cover Guides

Retract the cover completely off the pool and clean the cover track rope and slider channel. Use a high-pressure nozzle on a garden hose to spray directly into the slots of the aluminum deck tracks to remove built-up dirt and debris. Repeat as often as necessary to keep the tracks clean. Spray into the pulley housing at the end of the tracks at close range to remove debris from within the housing. In windy and dusty areas with blowing dirt, covers may become inoperable until the debris has been hosed from the tracks. In these areas, tracks will have to be flushed clean more frequently. A build-up of sand and/or dirt will grind the webbings causing them to fail prematurely. The webbings used on our pool covers have been proven over many years and thousands of covers to last beyond the life of the fabric if the cover tracks are kept clean.
Premature webbing failure due to abrasion from debris in the tracks is easily preventable and is not covered under the warranty.

Mechanism and Pulleys

Clean all rotating surfaces and pulleys by spraying with a hose nozzle every 3 months or more often in sandy or windy areas. Use a hose nozzle to completely wash all surfaces of the mechanism to prevent fine dust or sand from accumulating on the moving surfaces of the mechanism.

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